Shipments and returns

Your pack shipment (figurines and paintings only)

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off with signature. We will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

The plates of uniforms are only available for download.

Exchange and refund

Plates infographic sold on the site Images de Soldats will in no case nor refunded or exchanged.